Terms of Service
Terms of Service
This website, https://celiavira.com (the "Site"), is owned and operated by MM Brands, trading as Celiavira ("we", "us", or "our"). We make this Site available to you, along with all related information, tools, and services, on the condition that you accept and agree to the Terms of Service outlined below. By visiting our Site or placing an order, you acknowledge that you are legally bound by these Terms.
Article 1 – Use of Our Online Store
By accepting these Terms, you confirm that you are at least the age of legal majority in your jurisdiction, or that a parent or legal guardian has provided consent for any minor dependents accessing this Site on your behalf. You may not introduce malware, viruses, or any form of harmful code to the Site. A breach of any of these Terms may lead to the immediate suspension or termination of your access to our Services.
Article 2 – General Conditions
We retain the right to decline service to any individual, at any time, for any reason. All credit card information is encrypted during transmission. You agree not to copy, sell, resell, or otherwise exploit any portion of the Service without obtaining our prior written consent.
Article 3 – Information Accuracy
While we strive to ensure all information on this Site is accurate and up to date, we cannot guarantee that every detail is complete or current at all times. Content provided on this Site is intended for general reference only and should not serve as the sole basis for any decision. Reliance on this information is entirely at your own discretion and risk.
Article 4 – Changes to Services and Pricing
Prices for our products are subject to change at any time without advance notice. We also reserve the right to modify, pause, or discontinue any part of the Site or Service without prior notification. Celiavira and its affiliates shall not be liable for any loss or inconvenience resulting from such changes.
Article 5 – Products
Some products may only be available for purchase through our website. These items may be limited in stock and can only be returned or exchanged in accordance with our Return and Refund Policy. We do our best to represent product colours and images as faithfully as possible, though we cannot guarantee that the colours displayed on your screen will be perfectly accurate. We reserve the right to restrict the quantity of any product we offer.
Article 6 – Billing and Account Details
We may refuse or cancel any order at our sole discretion. Limits on quantity may be applied per person, per household, or per order. Should we need to modify or cancel an order, we will make reasonable efforts to reach you via the email address you provided at checkout. You agree to supply accurate, complete, and current information for every purchase you make.
Article 7 – Optional Tools
From time to time, we may offer access to third-party tools or features. We do not oversee, control, or accept responsibility for these external resources. Any use of such tools is entirely at your own risk.
Article 8 – Third-Party Links
Our Service may include content, products, or services originating from third parties. We do not review or evaluate the accuracy of third-party materials and accept no liability in connection with them.
Article 9 – User Submissions and Feedback
If you submit any comments, suggestions, or other material to Celiavira, you grant us the right to use such submissions without restriction or obligation. We are not required to treat any submission as confidential, provide compensation, or issue a response. We may review, edit, or remove any content we consider unlawful, offensive, or otherwise inappropriate.
Article 10 – Personal Information
Any personal information you provide through the store is handled in accordance with our Privacy Policy.
Article 11 – Errors and Omissions
Occasionally, our website may contain typographical mistakes or inaccuracies in product descriptions, pricing, promotions, delivery charges, or stock availability. We reserve the right to correct such errors and to amend or cancel affected orders at any time, without prior notice.
Article 12 – Prohibited Activities
You may not use this website for any illegal purpose, to breach any applicable laws or regulations, to infringe on intellectual property rights, to provide false or misleading information, to distribute viruses or malicious software, or to interfere with or bypass the security measures of the Service.
Article 13 – Disclaimer of Warranties and Limitation of Liability
The Service is offered on an "as is" and "as available" basis, without warranties of any kind, whether express or implied. In no event shall Celiavira, its directors, employees, or affiliates be liable for any loss, damage, or claim — whether direct, indirect, incidental, punitive, or consequential — arising from your use of the Service.
Article 14 – Indemnification
You agree to indemnify, defend, and hold harmless Celiavira (MM Brands) and our affiliates, partners, officers, directors, agents, and employees against any claim or demand, including reasonable legal fees, arising from or related to your breach of these Terms.
Article 15 – Severability
Should any provision of these Terms be found unlawful, void, or unenforceable, that provision will still be enforced to the maximum extent allowed by law, and the remaining provisions will continue in full force and effect.
Article 16 – Termination
These Terms remain in effect until terminated by either party. If you fail to comply with any part of these Terms, we may end this agreement immediately and without notice.
Article 17 – Entire Agreement
These Terms of Service, together with any policies or guidelines published on this website, represent the complete agreement between you and Celiavira and govern your use of the Service.
Article 17a – UK Consumer Statutory Rights
If you are a consumer residing in the United Kingdom, these Terms do not override or limit your statutory rights under UK law. In particular:
- The Consumer Rights Act 2015 requires that goods are of satisfactory quality, fit for their intended purpose, and match their description. Where this is not the case, you are entitled to a repair, replacement, or refund.
- The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 grant you the right to cancel your order within 14 days of receiving your goods, without needing to provide a reason.
- The Consumer Protection from Unfair Trading Regulations 2008 safeguard you against unfair business practices.
Nothing in these Terms shall be construed as removing or restricting these statutory rights. Where any conflict arises between these Terms and your rights under UK consumer law, your statutory rights will take precedence.
Article 18 – Governing Law
These Terms of Service are governed by and interpreted in accordance with the laws of the Netherlands. If you are a consumer based in the United Kingdom, you will additionally benefit from any mandatory protections under UK consumer law that cannot be excluded by contract. This clause does not affect your rights as a UK consumer.
Article 19 – Updates to These Terms
Celiavira reserves the right to revise, amend, or replace any part of these Terms of Service at any time. You are encouraged to review this page regularly for any changes. Your continued use of the website after any updates have been posted will be considered acceptance of those changes.
Contact
If you have any questions about these Terms, please get in touch with us at support@celiavira.com or call +31 6 12 63 03 94.
Business hours: Monday–Friday, 9:00 AM – 6:00 PM (CET)